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Critical Illness

Introduction

In today's unpredictable world, critical illness insurance has become an essential safeguard for financial well-being. The AIA Beyond Critical Care product offers a comprehensive solution to protect against the financial impact of major illnesses. This innovative plan not only provides extensive coverage for critical illnesses but also includes unique features such as mental health coverage and premium refunds. With its holistic approach to protection, AIA Beyond Critical Care aims to provide peace of mind and financial security during challenging times.

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Coverage and Benefits

AIA Beyond Critical Care offers a robust set of coverage options and benefits designed to provide comprehensive protection against critical illnesses. From an extensive list of covered conditions to flexible payout structures, this product aims to meet diverse needs. Let's explore the key aspects of its coverage and benefits.

Extensive Illness Coverage

The base plan covers 43 major stage critical illnesses and 5 rediagnosed or recurred critical illnesses. With the Early Critical Cover Extra rider, coverage extends to 104 early, intermediate, and major critical illnesses.

Comprehensive Definitions

Covered illnesses include major conditions such as cancer, heart attack, and stroke, as well as less common conditions like elephantiasis and necrotising fasciitis. Mental illnesses like major depressive disorder and schizophrenia are also covered.

Flexible Payout Structure

The plan offers a multi-pay structure, allowing claims up to 200% of the coverage amount. Upon first diagnosis, 100% of the coverage amount is paid, with the possibility of a second 100% payout for a different critical illness or a rediagnosed condition.

Special Condition Benefits

The plan includes a unique Mental Well-being Benefit, paying an additional 20% of the coverage amount (up to S$50,000 per claim) for 5 mental illnesses until age 75. This feature sets AIA Beyond Critical Care apart in the market.

Additional Benefits

AIA Beyond Critical Care goes beyond basic critical illness coverage by offering a range of additional benefits. These features are designed to provide holistic support and enhance the overall value of the policy. Let's examine some of the key additional benefits that make this product stand out.

Premium Refund Benefit

A unique feature that refunds 100% of the base plan's total annual premiums at the end of the policy term if no claims are made. This benefit includes premiums waived under optional riders.

Health Screening Benefit

Policyholders can be reimbursed up to S$200 for health screening expenses from the fourth policy year and every three years thereafter. This benefit is available for insured individuals aged 21 and above.

AIA Critical Assist

Exclusive access to a dedicated hotline offering expert advice, recommendations, and referrals to reliable health, home, and medical care services. This service is managed by an independent third-party company.

Teladoc Health Service

Access to personalised medical support from diagnosis to recovery for critical medical conditions. This includes a dedicated physician case manager and medical advice from over 50,000 leading global specialists.

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Policy Term and Renewability

Understanding the policy term and renewability options is crucial when considering a critical illness insurance plan. AIA Beyond Critical Care offers flexibility in terms of coverage duration and entry age, allowing policyholders to tailor the policy to their specific needs. Let's examine the key aspects of the policy term and renewability options.

Entry Age Range

While specific minimum and maximum entry ages are not provided in the given information, the policy is designed to cater to a wide range of age groups, from young adults to older individuals seeking critical illness coverage.

Flexible Policy Terms

AIA Beyond Critical Care offers two coverage options: coverage up to age 85 or for at least 30 years, whichever is later. This flexibility allows policyholders to choose a term that aligns with their long-term protection needs.

Renewability

The policy does not appear to have explicit renewability options. However, the long-term coverage (up to age 85 or for at least 30 years) suggests that renewability may not be necessary for most policyholders.

Claims and Customer Service

AIA Singapore is committed to providing efficient claims processing and responsive customer support for AIA Beyond Critical Care policyholders. To file a claim, customers can contact the AIA Customer Care Hotline at 1800 248 8000, available Monday to Friday from 8:45am to 5:30pm. Alternatively, claims can be initiated through the AIA Singapore website or mobile app. For general inquiries or assistance, customers can visit the AIA Tower at 1 Robinson Road, Singapore 048542 during business hours. AIA's customer service team is dedicated to guiding policyholders through the claims process and addressing any concerns promptly and professionally.

Conclusion

AIA Beyond Critical Care is particularly well-suited for individuals seeking comprehensive critical illness coverage with added mental health protection. It's an excellent choice for those who value the potential for premium refunds and appreciate access to additional health and medical support services. The policy may be especially appealing to individuals in their 30s and 40s looking for long-term protection that extends into their later years.
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